Track Your Order
Track your Whisker Thread Studio order from production to delivery.
How tracking works
- Order confirmed — we receive your order and send it to production.
- Made to order — your tee is prepared especially for your order.
- Shipped — once the carrier receives your package, we email your tracking number and tracking link.
- Delivered — follow the carrier updates until your package arrives.
Track a shipped order
Once your order ships, we’ll email you a tracking number and carrier tracking link. Use that link for the quickest shipment updates.
Shopify will ask you to sign in with the email used at checkout before showing your order history.
Where is my tracking number?
Your tracking number appears after your order has shipped. Check your shipping confirmation email for the carrier tracking link. If you can’t find it, contact us with your order number and checkout email.
Tracking not updating?
Carrier scans can sometimes take a little time to appear after a package is handed over. If your tracking has not updated after the carrier has received the parcel, please contact us and we’ll help you check it.
Need a paw with your order?
Have your order number ready and tell us what’s happening. We can help with tracking questions, address issues, damaged or misprinted items, and other order concerns.
For the fastest help, include:
- Your order number
- The email used at checkout
- A short description of the issue
- Photos if the item arrived damaged or misprinted